
Imtenan, a market leader in natural products and health solutions, embarked on a digital transformation to expand beyond the limitations of its physical stores. With a mission to enhance accessibility and customer convenience, the company launched a user-friendly online store. This strategic shift allowed Imtenan to unlock new markets across Egypt, drive record-breaking sales, and solidify its position as a pioneer in digital commerce.

THE CHALLENGE
Imtenan faced limitations in reaching customers across Egypt due to reliance on physical stores, which hindered accessibility and sales potential. The absence of an online presence restricted customer convenience and the ability to scale during peak shopping periods like Black Friday.
The Solution
THE STRATEGY
To overcome these challenges, the focus was on creating a user-friendly online store (web/mobile) to expand accessibility. Link TSP's strategy emphasized ease of use, order scheduling, and enabling reach to untapped cities, while leveraging high-demand periods to boost sales.
EXECUTION
A seamless online store and mobile app were launched, integrating scheduling tools and making frequent ordering effortless for customers. Marketing efforts were synchronized to capitalize on peak shopping times, ensuring maximum visibility and adoption of the new platform.
THE RESULTS
- Tens of thousands of orders were made within the first month across all online channels.
- Sales reached millions in the first month, unlocking new cities previously unreachable with physical stores alone.
- During Black Friday, sales increased by 200% compared to the previous year.
- The easy-to-use platform significantly improved customer convenience and order frequency.
Solutions
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Pico“Link TSP demonstrated a deep understanding of our business needs, delivering an app that provides a seamless shopping experience. The dispatcher app has been a game-changer, boosting engagement and streamlining operations. Their expertise in digital transformation, professionalism, and attention to detail made the process smooth and efficient. We highly recommend Link TSP to any business looking to innovate and elevate their digital presence!”
Blue Apple“From start to finish, Link TSP team demonstrated a deep understanding of our business needs, ensuring the app was designed and developed to provide a seamless shopping experience for our customers. The app has been a game-changer for us, especially with the dispatcher app being so good, enhancing customer engagement and streamlining our operations. Link TSP's expertise in digital transformation truly stands out, and we couldn’t be happier with the results. Their professionalism, attention to detail, and commitment to delivering high-quality solutions made the entire process smooth and efficient. We highly recommend Link TSP to any business looking to innovate and elevate their digital presence with exceptional service!”
Etoile"From the moment we got our Omni-channel launched with Link TSP, our sales started growing a growth better than expected, our app. became the 2nd most downloaded on App Store and we were able to reach new customers and get to new markets easily. Overall, this is one of the most successful steps we've taken for Etoile.”
La Poire"Using Link TSP's technologies we were able to expand digitally with the presence we desired for the brand…At La Poire we care about our customer experience and the brand image & history and with Link TSP we were able to get the best outcome for all!"
Concrete"LinkTSP's consultants are amazing. They helped us unlock our online potential. We have experienced great growth due to their progressive approach."
Crocs"Link TSP's team is super knowledgeable & always willing to help. They gave us guidance & support in improving our online presence which resulted in YOY growth. I would highly recommend Link TSP to anyone looking to unlock their potential online and offline."